Every new section brings a bunch of new features. Therefore
we have filled a whole Frequently Asked Questions (FAQ) page for
you, full of answers to your most-asked questions. Make sure to
read this through first before mailing us with your questions. If
you still have questions, then you free (no, encouraged) to mail
How do I upload files?
This is a pretty simple process. All you have to do
is go to our
Upload page and follow the following steps:
1. Fill in the complete form with all info requested
2. In the "Type of file" box, remove all text apart
from your type of file. So when you upload a track, delete all
text apart from "Track". It's very important you put
in the correct info in this box
3. Then fill in your description of the file. Who created the
file, what does it do, etc.
4. Then click "Browse" at the "File to Upload"
field. You can then browse your hard disk for the file. Select
the file and click "Open".
5. Revise the info once more. You should now be set. Click "Send
Sending a file will take a little while, depending on
the file size (of course). Do click any links or visit other pages
while uploading. After you're done uploading, you will get a message
telling you the upload is done and you can freely surf on the Internet
Uploading doesn't seem to progress?
Sometimes it will seem like that when you use Internet
Explorer (we're not sure about Netscape Navigator). The blue line
at the bottom of the screen will not progress after a certain point.
Do not do anything about that, it's no problem. Uploading will still
continue and eventually you'll get the confirmation message. This
is caused by the strange way browsers handle files and not by our
programming skills. Cancelling the upload will cause the upload
to be removed of the system again. It's absolutely vital for
the upload, you don't close your browser screen or do anyting else
I haven't heard from you for more than 24 hours
Don't worry about that. We usually reply pretty soon,
but if it's really busy news- and content-wise on the main site,
the Downloads section will not be updated as often. Your file will
still be added. If you haven't received an e-mail stating your file
is up within 48 hours though, then it's time
to mail us.
FilePlanet asks me to sign up for something called
One of new features in the FilePlanet
downloads system (which host our files) is a system called GameSpy
ID. What is GameSpy ID? Here is the handy explanation from the official
Your GameSpy ID is a single login that
will give you access to all the systems across the GameSpy Network.
Everything from posting in the forums to using GameSpy Arcade!
That's right, no more trying to remember a dozen different accounts
or passwords. We at GameSpy think that's important because every
moment you spend fishing around for a forgotten password is a
moment you could have spent mocking the poor skillz of fellow
GameSpy users online."
The registration system is a key part of the new download
scheme on FilePlanet. It is also a key part of the new ForumPlanet
Arcade, and a dozen other things. This single account will be
your backstage pass to the 24/7/365 festival that is the GameSpy
GameSpy initially decided NOT to require GameSpy ID
to download files from hosted sites (like High Gear). GameSpy ID
should now be fully functional for everyone who meets the system
requirements (a Netscape or I.E. browser with java and cookies enabled
and the ability to connect to secure https// servers).
Requiring GameSpy ID logins also benefits us from a
security standpoint. Without it, some sites were able to directly
link to our FTP servers, allowing users to use our bandwidth and
grab files from our servers without seeing any of the branding or
advertising that is so valuable to us. This helps GameSpy maintain
control over their costs, which means that we can continue to offer
this free service to you.
Every time I want to download something, I get placed
in a FilePlanet queue
This is a new addition to the FilePlanet download system.
Unfortunately the server gets extremely busy when the US wakes up
and starts browsing the internet and therefore they had to create
a queuing system. This system is designed to accomplish three goals:
1. Maintain consistent download speeds. By regulating the number
accessing our servers, we portion out bandwidth to maintain reasonable
speeds. Some broadband users think "Hey, I I have 1mbit dsl,
I want faster
speeds", well, that would be nice, but it isn't practical
for us to dedicate
1mbit of bandwidth for each user.
2. Create a fairer process for accessing files. Before the queuing
the most persistent clicker of the browser refresh button would
"win". That worked well for some people, not so well
for many others. The
new queuing system makes it a fair, easy to understand process.
3. Produce over ten pounds of sharp Wisconsin cheddar cheese
The biggest complaint we've heard is that people don't
like to wait in line to get their files. Lines suck, right? We believe
that this system is great because it guarantees that visitors will
never get the "page cannot be found" error because of
full servers. We've gotten hundreds of positive e-mails from FilePlanet
users who appreciate the improved reliability.
FilePlanet is the only site on the 'net to go to such extraordinary
measures to help deliver files. Others just let you grapple with
overcrowded servers and roll the dice. Nobody else is doing what